This Refund & Cancellation Policy outlines the terms under which refunds or cancellations may be requested for our training programs, software development services, digital marketing services, website development, and all other solutions offered by Digital Rank Up Technologies Private Limited (“Company”, “we”, “our”).
By using our services, you accept the terms mentioned below.
1. General Policy
All payments made to Digital Rank Up Technologies Private Limited are non-refundable, unless otherwise mentioned in a written agreement.
By enrolling or purchasing any service, you agree to this policy.
2. Training & Course Fees
No Refund Policy
Fees paid for:
- Training programs
- Online/offline courses
- Workshops
- Internships
- Skill development programs
…are non-refundable under any circumstances, including but not limited to:
- Change of mind
- Unable to attend classes
- Personal issues
- Lack of interest
- Job or schedule changes
Batch Change
- Batch change is subject to availability and approval.
- Additional charges may apply.
3. Software, Website & Digital Services
a. Service Fees
Payments for:
- Software development
- Website development
- App development
- Digital marketing
- SEO / SMO services
- Graphic design
- Hosting, domain, maintenance
…are non-refundable after the project has started.
b. Work Already Completed
If any part of the project has been delivered, reviewed, or approved, no refund will be issued.
c. Delay or Non-Cooperation
No refund will be given if project delays occur due to:
- Incomplete client information
- Late feedback
- Delayed approvals
- Change in client requirements
- Non-response from the client
4. Cancellation Policy
Training Programs
- Once enrolled, cancellation is not allowed.
- No refunds will be issued for cancellation or absence.
Service Projects
- Projects cannot be canceled once work has started.
- If the client stops the project midway, the paid amount will be forfeited.
Subscriptions / Maintenance
- Cancellation must be requested 7 days before renewal.
- Already-paid subscription fees are non-refundable.
5. Refund Exceptions (If Applicable)
Refunds will be considered only in the following rare cases:
- Duplicate payment due to technical error
- Wrong amount transferred due to bank mistake
- Payment gateway failure causing double charges
In these cases:
- Proof of deduction must be shared
- Refund will be processed within 7–14 working days
- Refund will be made through the same payment method
6. Paid Tools, Licenses & Third-Party Purchases
Any amount paid for:
- Paid tools
- Plugins
- Themes
- Hosting
- Domain
- Third-party subscriptions
…is non-refundable as these purchases are irreversible.